Mental Health First Aider Training

Many businesses understand the positive impact that having fully trained Mental Health First Aiders has in the workplace. In addition to Workplace Training and one-to-one therapy sessions we also train Mental Health First Aiders in Wales and England

Tutor in front of a whiteboard

What is Mental Health First Aider Training?

  • MentaI Health First Aid (MHFA) is a training course which teaches people how to identify, understand and help someone who may be experiencing a mental health issue.
  • MHFA won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening. 
  • You’ll learn to recognise warning signs of mental ill health and develop the skills and confidence to approach and support someone while keeping yourself safe. 
  • You’ll also learn how to empower someone to access the support they might need for recovery or successful management of symptoms. This could include self-help books or websites, accessing therapy services through their GP, school or place of work, online self-referral, support groups and more. 
  • What’s more you’ll gain an understanding of how to support positive wellbeing and tackle stigma in the world around you. 

Please get in touch if you are interested in learning about Mental Health First Aider Training and how I can help. 

What my clients say..

““Carol has created and delivered a suite of wellbeing workshops and resources to our employees over the last three years. Feedback from employees has been excellent, with a 21% reduction in mental health related absence since the program was launched.” - Vicky Dunbar - Director of Human Resources Husco Engineering
“We wholeheartedly endorse Carol's expertise and commend the impactful work she does in promoting mental well-being within our company. Her approach is exceptionally unique and personalized, garnering phenomenal feedback from our team. We are proud to continue working with Carol as her contributions have undoubtedly enhanced our team's resilience and overall mental health" - Jess Hodgkinson - Managing Partner, Open Partners
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"Carol was knowledgeable and full of wisdom about the mind and how stress can affect someone’s mental wellbeing. Thank you for being so inspiring!" - Feedback from my Workplace Mental Health Induction Course
“Just wanted to thank you for the excellent MHFA course that I have just completed. Really liked the connection you had with all attending. I thought the very real \ relevant examples and sometimes difficult discussions were fantastic and really got me thinking. Thanks again." - Andy – MHFA Wales course attendee
“I felt that the course was excellently delivered and the content was incredibly helpful. I learnt so much in such a short space of time and I feel much more confident talking about matters involving mental health. I am keen to continue to learn more. I cannot recommend this course enough. Thank you Carol!” - NT - Mental Health First Aider course delegate.
"Carol came into Positive Planet to deliver training on mental health and resilience which had excellent feedback from the staff...she has produced an evaluation of the mental health of our team and recommendations on how we can all make improvements...If you are looking for mental health training, I can absolutely recommend Carol and the work that she does." - Bryony Salter - Head of Impact & Sustainability - Positive Planet
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"...Carol has been providing individual therapy sessions for identified students, where their individual needs benefit from Carol’s level of professional experience and expertise. Highly effective in this role, Carol also understands a school’s wider provision and is able to offer invaluable, additional support as well, with a range of training. Authentic, knowledgeable, and deeply caring, Carol undoubtedly enriches our school community, and I would unhesitatingly recommend her.” - Craig Jenkinson - Headteacher Abbey Gate College
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“An excellent course that is very relevant and interesting. Makes you think about how you would deal with everyday and exceptional circumstances. Carol Hickson was VERY knowledgeable and supportive throughout the course.” - AS - Mental Health First Aider course delegate.
"Carol came to our office to provide a taster session for the techniques that can be used for people who experience stress and anxiety which in our workplace is a common theme and quite a lot of us including myself experience some level of stress during their career. Carol had provided a very powerful insight into this problem and demonstrated number of techniques to relieve stress and re-focus our minds. I to this day still practice one of my favourite exercises that Carol showed us. Thank you, Carol, you showed us many useful techniques and you taught us lots of valuable exercises" - K K Barclays Bank
“Thanks so much for an extremely interesting and informative course. It is hard to use the phrase 'I enjoyed it' as that seems a strange thing to say about what can be such difficult topics! However, I really did enjoy the experience of learning from you, and I am truly grateful for you sharing your experiences and insight in a way that I feel was above and beyond what the course requirement would have been. Hopefully now I have gained a skill set that will allow me to help others in the future.” - Anon - Phase 3 Electrical Ltd.